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EM not Retrieveing Phones

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blondboy71

Technical User
Mar 25, 2010
36
US
When I try to do a Retrieve and Reconcile for all phones, I get

HTTP Status 404 - /bccWeb/src/jsp/telephone/.jsp

--------------------------------------------------------------------------------

type Status report

message /bccWeb/src/jsp/telephone/.jsp

description The requested resource (/bccWeb/src/jsp/telephone/.jsp) is not available.


--------------------------------------------------------------------------------

JBossWeb/2.0.1.GA

I have all the latest sig server, call server, and loadware patches on the system. Any help will be great, thanks!
 
Logout EM.
Login to the command line .
Use the command : appstart JBoss-Quantum restart .
Then wait up to 5 minute until ucm is ready again.

Or sometime there is a problem with the version of IE .
Tray a IE 7 or 8 when avaible. ( Virtual PC or so )
 
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