Elite IPK Night Answer

[JP1525]

I have just installed an Elite IPK and the customer would like a night button which would send all incoming calls to VM box 100 after 4 Rings. I believe that I can have a day and a night greeting per VM box is this correct?

For the forwarding to VM at night is this done through forwarding on the system or in the VM system itself.

Thanks

 

[mike112]

Assuming you are using an NEC VMP voicemail, the mailboxes do not have day and night greetings. However, transaction boxes do have day and night greetings. So you could create a transaction box of 100 (delete mailbox 100) and record a seperate day and night greeting. You would need to go into 3-42 and 3-43 and set the incoming lines to DIT to 100, then go into 3-61 and set DIT Delay. That way it would ring for 10 or 20 seconds before the call DIT's to 100.