Elite 192 Automatic call-back (wake-up call) 1

[New2NEC]

Elite 192, S8500.

I am trying to make my phone system automatically call an outside number at a pre-set time. I know that there's a SLT Timed Reminder Call Back feature on the system that would make the system call back an analogue extension at a time that's settable by the attendant.

However, this Reminder call-back feature can only be made so that the system rings the specific SLT extension directly. I cannot get it to forward that call outside of the system, or for that matter, to another extension.

Does any of the NEC experts here have a solution that would allow me to do what I am trying to achieve?

Thanks for any insight you can provide.

 

[grh959]

Try setting the callback to an extension that is forwarded to your offsite destination......

Gary

http://www.gcti.com/contact.asp

 

[New2NEC]

Gary,

I have tried that, by setting the station to call-forward all calls to an off-site location.

When I dial that station direct, the call is forwarded properly. However, on the call-back, the system will physically ring that station, and it does not follow the call-forward.

I also tried forwarding the calls locally to another station, same effect, if I dial the forwarded extension, it goes properly. However, the system's call back will ring only at the station, no matter where, or what call-forwarding it is.

Any ideas?

BTW: When call-forwarding is referred to here, I mean to say <speaker> <47> <station #> <Forward number> sequence.

 

[smoom]

Never tried it but worth a shot, try setting a busy/no answer forward on the extension then place the extension in DO Not Disturb. I doubt it will work, let us know.