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Electric shock from a 4620 set?

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PNWTelecomLady

Technical User
Nov 3, 2005
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We have a representative that claims she was shocked through the headset by her 4620. I have not had a chance to examine the headset yet, but in the meantime am wondering if anyone has heard of this, either by experience or through lore handed down from admin to admin.

Is this even possible? Help?
 
I've had people shocked by headsets before because of faulty or worn sheathing on the headset itself after months of strenuous use. The phones in our case were 2420's, but it has happened in our environment.
 
I think more likely to be static. Even if the sheathing was worn, you'd have to touch the wire with your tongue to get a shock.

Derek

[Started on Version 3 software 15 years a go]
 
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