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ELAN ID assigned to wrong application

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Skaret

Technical User
Jan 17, 2004
244
NO
System Setup:
Option 11C
SCCS configured on ELAN ID 16 linked to SCCS ELAN IP x.x.x.x
CallPilot configured on ELAN ID 17 linked to CP ELAN IP y.y.y.y

Scenario:
Loss of power. The M1, CP and SCCS is down. Power on. M1 and CP starts running. CP gets ELAN ID 16 (should be 17). When SCCS is powered on it gets ELAN ID 17 (shold be 16).

Problem:
How do I clear up the wrong ELAN IDs? The only solution that I know is to power down CP and SCCS. Make a SYS on M1 to clear the wrong ELAN IDs and corresponding application ELAN IPs.

Thanks!
 
skaret, you're right, once they're like that, you need a SYS to clear. You have an IPE CP, correct? Before you power M1 back on, back CP out of shelf so is not powered. First M1, then Symposium, then reseat CP and have that boot up.
 
Another thought: Before you do all that, set the CP for a boot delay of 5 minutes(Control Panel - System - Startup/Shutdown. In the System Startup section, set Display List to 300 seconds. This is especially important if you have Symposium - Call Pilot integration.
Then, go ahead and do the rest to clear your ELAN IDs and you should be okay from then on.
 
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