Eject Tape

[teddysherri]

Hello

With a number of our clients we have had the problem of the tapes not ejecting after a failed backup. Is there a way to eject them without restarting the server as this is the only way we have found to get around this problem.

Cheers

 

[Rovent]

What kind of tape drive are you using?

- alex

 

[teddysherri]

A range of different ones but more often than not DLT tape drives.

 

[jawsman]

Stop the Backup Exec services. Then restart service, should allow you to eject tape without restarting server.

 

[teddysherri]

Cheers for the reply but unfortuatley we have tried that as well!

 

[Rols]

Are you physically pressing the eject button on the tape drive or using the eject command from Backup Exec?

 

[teddysherri]

I have tried both options but it does not spit it out, it is only sometimes that it happens after a failed job. It looks as though it will come out but then stops and just sits there.

 

[Rols]

Have you tried powercycling the tape device & then pressing the eject button.

 

[teddysherri]

No i have not but i will give that ago this afternoon!

I will let you know how it goes.


cheers