danramirez
Programmer
Hi, about 6 or 7 years ago I had one customer with ISDN lines and EHDU, all the mid call features worked without issues.
recently a new customer with SIP Trunks asked me for this feature, they can login, dial out etc. but Mi Call features don't work.
System Option is configured correctly
COS for both the trunk and the user have the midcall feature allowed
Trunk service is set as trusted.
SIP Traces on the MBG for the SIP trunk show the DTMFs during the call.
Anything in the SIP Peer I need to look at?
Anything special that the SIP Trunk must support?
I see nothing in the CCS trace when the DTMFs are pressed.
Any ideas why this is not working?
I am thinking to raise a ticket with support.
cheers,
daniel
recently a new customer with SIP Trunks asked me for this feature, they can login, dial out etc. but Mi Call features don't work.
System Option is configured correctly
COS for both the trunk and the user have the midcall feature allowed
Trunk service is set as trusted.
SIP Traces on the MBG for the SIP trunk show the DTMFs during the call.
Anything in the SIP Peer I need to look at?
Anything special that the SIP Trunk must support?
I see nothing in the CCS trace when the DTMFs are pressed.
Any ideas why this is not working?
I am thinking to raise a ticket with support.
cheers,
daniel