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EDC out of Balance could not batch! Vers.5.2.8.224

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GirlGolfer

Technical User
Dec 10, 2007
5
US
Tried to batch in EDC. Error message said "decline: out of balance". Called Nova. They showed a different amount than mine so they batched on their end. I had to reset EDC and now all credit cards are declined because I am on the wrong batch number. How do I advance the batch number in EDC using NOVA? Please HELP? Currently authorizing offline.
 
I think you have to force settle until the batch is caught up with NOVA. I would check with your reseller to make sure though.

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