Ok. I am the telco on this problem and am looking for suggestions for the vendor/customer. This is not VOIP. We are providing the BCM 50 with a PRI and they have digital sets. Randomly when someone calls in the Customer hears themself echoing, but not the incoming call. Also, the calling party doesn't hear and echo and hears my customer fine.. The vendor replaced the PRI card in the BCM and verified patches.
What else could I suggest the vendor check? Are their DB settings in the BCM that can be adjusted? Or any other little tricks that have been discovered?
What else could I suggest the vendor check? Are their DB settings in the BCM that can be adjusted? Or any other little tricks that have been discovered?
