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Echo in outside calls with digital Polycom SoundStation2 and PBX Nortel CS1000

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surprises

Technical User
Jul 26, 2012
25
ES
Good morning,

I have a digital Polycom SoundStation2 configured in Nortel CS1000 PBX and only in one external number you hear echo from one of the sides of the conference.

It was configured as a 2616, then I tried to configure like 2009 and 3904 but nothing of that solved the problem.

Furthermore, I tried to perform a factory defaults reset to the Polycom and this action didn't solve the problem.

Maybe, It is a configuration problem because I tried another analog Polycom with the same external problematic number and there wasn't echo in calls.

Any helpful comment?.

Thanks in advance.
 
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