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Echo and IPx500

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djn602

MIS
Oct 9, 2009
14
US
We have an IPx 500 with a PRI and are having weird and intermittent echo issues. No issues with internal calls, only SOME toll free numbers have the echo and once in a great while other numbers will have the echo. The toll free numbers that echo, do it everytime you call. I had my telco looking into it a few times with no luck, the vendor says there is nothing in the Tadiran to look at. I know some PRI cards for building your own PBX come with echo cancellation. I guess the Tadiran has nothing like this?
 
What sort of phones are you using - analogue, digital, MGCP, SIP? I suspect IP of some sort as I've never seen echo on TDM phones.
 
There is a known issue with echo on older versions of the ugw or pugw card.
Upgrade the phones to the latest version and the ugw card and the echo should go away.
 
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