Hi,
I'm having this weird situation I'm receiving calls to split/hunt but when I search the data in the ECH is telling me that the call was made directly from the trunk. The weird thing is not supposed to use this trunk to deliver the call, because the number is associated with another trunk.
Thanks in advance,
I'm having this weird situation I'm receiving calls to split/hunt but when I search the data in the ECH is telling me that the call was made directly from the trunk. The weird thing is not supposed to use this trunk to deliver the call, because the number is associated with another trunk.
Thanks in advance,