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ECF numbers

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meltitdown

Technical User
Apr 24, 2003
88
NZ
I have seen from previous posts that this question is often asked but no body has given a specific answer:

ECF calls in call logging show as a trunk to trunk call with no way to determine the the extension which is being used for the ECF. This maybe a limitation of the call logging software we use but there must be a way to see the ECF number set on an extenison? (BC11 SP13 call logging software TABSIT.)
 
In the tests I made (bc11 sp13) the ECF calls are logged with the diverting number as the calling number and the divert-destination as the called number.
That is the way it is supposed to be since this way you charge the call to the person who diverted his phone.

Check what record is actually coming out of the MD110 to determine if the MD110 or your call logging system gets it wrong.




 
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