Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ECC 8 Historical Reporting on Wrap-Up codes

Status
Not open for further replies.
probietech

probietech

Technical User
Mar 27, 2009
102
US
We are setting up a test site and need a little bit of help with Wrap-Up Codes. We have built the Codes- they appear everywhere they should, we make the test calls and run the report and it will only pull data for 1 Wrap-Up Code and not the other two?? and we cannot get anything to populate on the Agent Report?
 
Status
Not open for further replies.

Similar threads

XLNTech1
  • Locked
  • Question
MiVoice Connect SIP Trunk on different port
Replies
0
Views
123
XLNTech1
XLNTech1
ctvi
  • Locked
  • Question
Shoretel ip265 ip 655 on standard sip extension
Replies
0
Views
120
ctvi
ctvi
mbergeron324
  • Locked
  • Question
Update vCollab to 22.20.2300.0
Replies
0
Views
119
mbergeron324
mbergeron324
MuhammadF
  • Locked
  • Question
Avaya Phone 9608G is not powered up.
Replies
0
Views
105
MuhammadF
MuhammadF
probietech
  • Locked
  • Question
Shoretel Personalized Call Handling Rule will not save on Users Communicator
Replies
0
Views
104
probietech
probietech

Part and Inventory Search

Sponsor

Back
Top