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ECA - what is the replacement-product?

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lalrl

Technical User
Oct 4, 2002
585
DE
ECA had a nice feature called: "time-controlled profile-switching" Someone could set the profiles in advance (pe-commands set based on a timetable together with the dna-server). I can see this feature neither in CMG nor in ProvisioningManager. What is the solution?
 
You can use OneBox Scheduler for this.

///doktor
 
OneBox Scheduler is an Excel spreadsheet application where you enter incomming and outgoing number together with time and date - for each time period needed.
E.g. the call goes through OneBox (OneBox is needed) and each workday from 08:00 A.M. till 4:00 P.M the calls go to the call centre. Hereafter the call goes to the guard on duty.
It works well with profiles or empty GH groups.

///doktor
 
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