Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

ECA and Profile Changing 1

Status
Not open for further replies.

ButtonIt

Vendor
Apr 1, 2003
127
GB
Can anyone tell me why my ECA cannot change my profile through the web browser?

Call handling is working fine and diversion is OK, just seems to be the profile.

I get a message in red saying "Failed to activate the profile"
 
OK here's a bit more info.

When I try to activate a profile in the ECA web browser, as well as getting the "fail", I recieve an event in the Event viewer.

It's an application event from Ericsson EMG and contains a garbled message about logon to the DNA platform.

? Help??!
 
Did u leave EMG mimimized and logged on on the DNA server ?
The logged on account should have access to the MD110 site.

 
Here is the answer.
You must define a user i user configuration wich is called SYSTEM, it´s important that the name is in large letters and that the account has the prevelige to access the site you want to manage as a EMG account. Eg create a account named SYSTEM who can use EMG.

Good luck

NANSI
 
Top Man!! New it had to be something like that. Cheers!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top