I am having a problem and I know that this has been discussed before but seem to not find it and how to apply it. (or maybe I have something wrong)
I have an attendant station (1416) that has 4 bridged appearances. When ec500 is activated for my Admin Attendant to go to lunch or in meetings....she gets all the calls from the Bridged appearances to her cell along with hers. Here is what I have done:
1.change off-pbx-telephone station-mapping xxxx and changed the page 2 bridged call to none
2. Turned off bridged call allerting in the station field for all 4 exts
None of these changes seem to work.
EC500 works great on all other stations (2410s) without bridged appearances
Could someone direct me in the right direction to correct this service call. Did I mess something up on the station side programming?
I am not on site..... it is a G430 Media Gateway PBX S8300 / release cm5.2
I have 23yrs on Nortel Meridian but only 17 months on Avaya....Thanks in advance!
I have an attendant station (1416) that has 4 bridged appearances. When ec500 is activated for my Admin Attendant to go to lunch or in meetings....she gets all the calls from the Bridged appearances to her cell along with hers. Here is what I have done:
1.change off-pbx-telephone station-mapping xxxx and changed the page 2 bridged call to none
2. Turned off bridged call allerting in the station field for all 4 exts
None of these changes seem to work.
EC500 works great on all other stations (2410s) without bridged appearances
Could someone direct me in the right direction to correct this service call. Did I mess something up on the station side programming?
I am not on site..... it is a G430 Media Gateway PBX S8300 / release cm5.2
I have 23yrs on Nortel Meridian but only 17 months on Avaya....Thanks in advance!