Easiest Way To Renumber Extns On A Cluster

[mitelmitel]

I have a customer who has a cluster of 7 systems.

6 x Trunking Gateways
1 x User Gateway.

The extn numbers have been programmed badly in the past so they have no formal range and have random numbers. All extn numbers that require a DDI have it mapped via a Sys Sp Call. Most of the extn numbers are ACD phones. No hotdesking as of yet.

They want to renumber all extns so that they follow a set range. i.e. ACD phones set as 1000 range, managers set as 2000 range. It would be even better if each department had a range so that outbound CLI would be much easier to configure.

What is the easiest way to reprogramme this on a cluster? [Bear in mind there will be over 400 phones to renumber.]

Thanks,

Mr Mit

 

[kwbMitel]

Easiest vs Safest - different answers

Are you familiar with either TASMAC or SchedMac from OPS?

Do any of your existing DN's conflict with the New DN's (conflicts need to be avoided AT ALL COSTS when using OPS to change DN's)


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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[mitelmitel]

No and No!

I can change it so that they wont conflict.

How do I use the scheduled MAC/Tasmac.

 

[kwbMitel]

If you've never used TASMAC then it would probably be best avoided as there are some finicky details in the setup.

For Scheduled MAC, you need to define the fields that will be used to import from a .csv file.

For a renumber you will only need 3 fields
Action - Value will be "UPDATE"
S_EXT - Value will be Source Extension (existing)
D_EXT - Value will be Destination Extension (New DN)

It will probably take you a couple of tries to get the format set and create a .csv file with the correct format.
The .csv file gets stored on the Eman server in a folder called Schedmac (it already should exist, just look for it)

After setting up the Schedmac, press the validate button. If this fails, check the Event Monitor on the Server for details and correct the problem.

On a first run, only try to change 1 phone.

Once that is successful, try 10 and time the result

If your confidence at that point is high enough, try 50 at a time but I wouldn't recommend more than 50 at a time.

After each test make sure you synchronize.

Lots of info above, give it try and post if you get stuck.


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.