markbellot
Vendor
When a user on the Call Manager dials 911 the call is sent out on one of three QSIG T1s to a CS1000 running release 6. The CS1000, using ESA sends the call via PRI to the PSAP. Every call sends two OSN call records. The PSAP gets the call and a “hang up” from the same number, at the same time. Is there some bug in ESA for release 6 for tandem ESA calls? I can’t find one in Avaya’s docs, however, the Cisco tech seems to think it's an Avaya issue. A D-channel trace shows two records on the QSIG trunk.