E8604 Failed to start....

[cbwarrior]

Hi everyone,
I have ArcServe 2000 SP3 installed on a Windows 2000 SP2 Domain Controller, and when I try
to backup a SQL 7.0 SP2 database server (windows 2000 SP2) I get the following error message with
those strange characters:

E8604 Failed to start backup. (DBNAME=msdb, EC=Backup Agent Error - (127)
"Error at Virtual Device Set.
Please check the SQL Server VDI.LOG".ýtÿÿÿÿ ±
aU)


E8604 Failed to start backup. (DBNAME=msdb, EC=Backup Agent Error - (73)
"SQL Server error. Please check the log file DBASQL.LOG".)

I any help would be aprecciated,


Greatings,
Carlos

 

[ARCserveGuru]

hi Carlos,
I am very familiar with your problem!!! All you have to do is set the compatibility mode of your SQl database to 70.... this usually occurs when you upgrade SQL from 6 to 7. also, make sure your using the sa account authentication when accessing your database. In the job description where it has permissions for all nodes selected in the job, simply make sure that for SQL your using the sa authentication.

guru