Getting the following error when backing up the Exchange Brick Level E8604 failed to start backup - DBName=\individual mailboxes\5/02:03:42, EC=Exch Agent -- (429) "Fail to open information store". I have checked the Arcserve website for the explanation but this doesn't resolve the problem. Does anybody have a cure?
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E8604 Failed to start backup ......
- Thread starter boothy
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ARCserveGuru
Technical User
cj is correct. make sure you have applied SP3 to the exchange agent as well as the ARCserve 2000 server. bounce the backup agent RPC service on the exchange server after updating, then apply qo06202.caz and bounce the service again, all on the exchange server.
let us know how this goes.
guru
let us know how this goes.
guru
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