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E8602 Failed to read from database.DBNAME=SRS Storage EC=299

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jackDB

Technical User
Jul 14, 2005
2
US
Environment
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BAB 11.1(3100) / windows 2003 Sp1
Exch 2003 , Agent build 3100 / Windows 2003
Exch 5.5 , Agent build 3100 / Windows NT 4.0
Issue
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E8602 Failed to read from database.(DBNAME=SRS Storage, EC= FDRMAIL:Backup Agent Error --(299) "Unable to backup now.If another Exchange server level backup job is running then try again later.If no other jobs are running then try again after restarting the Backup Agent RPC service and term
inating Dbaexchr.exe.".)


It is happening when backing SRS of Exch 2003

Action Taken
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1. Ca Brightstoe Backup Agent RPC server Service is Started with Arcserve acount ( domain admin )
2. Client has symantec Antivirus ( File & Mail based AV )
3. UseTCP is set to 0
4. Client is set filter for MDBDATA folder and later also set a filter for Brightstor - exchange agent
5. I am able to backup Information store

Error in NTBACKUP of SRS
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Backup started on 7/15/2005 at 3:24 PM.
The 'Microsoft Site Replication Service' returned 'Backup is already active.' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Site Replication Service' returned 'Functions called in an invalid sequence.' from a call to 'HrESEBackupClose()' additional data '-'
The operation was ended.
 
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