Hi, I've recently taking over a shop running ArcServe and I've never worked with it before. I also seemed to have inherited a couple of glitches.
I'm using ArcServe 2000 (ver 7.0 build 1100)
Recently my backups on one of my servers began to regularly fail. The NT/2000 client is 7.0 build 1050.
Within the last two weeks I begin to get this error:
E8562 failed to recieve data from the database agent (EC=10054)
I haven't been able to find out more about this error. All I know is that this did work at one point before I started at this current position.
In trying to troubleshoot this, when I go to Job Status/Job Queue and try to modify, or simply to open a job, the system hangs for about 15 seconds and then *poof* the entire program closes. No error, no message, just poof.
If any light can be shed on either problem, I'd appreciate it.
Thanks
I'm using ArcServe 2000 (ver 7.0 build 1100)
Recently my backups on one of my servers began to regularly fail. The NT/2000 client is 7.0 build 1050.
Within the last two weeks I begin to get this error:
E8562 failed to recieve data from the database agent (EC=10054)
I haven't been able to find out more about this error. All I know is that this did work at one point before I started at this current position.
In trying to troubleshoot this, when I go to Job Status/Job Queue and try to modify, or simply to open a job, the system hangs for about 15 seconds and then *poof* the entire program closes. No error, no message, just poof.
If any light can be shed on either problem, I'd appreciate it.
Thanks