E8550 Failed to connect to Exchange database agent

[niners]

I am recieving this error when backing up my exchange database

E8550 Failed to connect with Exchange database agent. (ADDRESS=10.97.10.91 (\\exchange1))

Its getting the wrong IP address for the server as well. the servers address should be something different then this. When I ping the exchange server from my arcserve machine I recieve the right IP address.

Any suggestions?

 

[mohamdr]

Hi
I think you added exchange server using Autodiscovery
try to delete machine from ARCserve Explorer and add it manually using Machine name resuloution.

Hope this help
Mohamdr