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E7 Help - Change due not showing up!!!

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smoothieguy

Vendor
Jul 12, 2012
2
US
Hi everybody. I have a E7 micros system. Everything have been running great until yesterday. The problem I have been having is when my employee enters a cash sale the drawer opens, but change due says 0.00 (say a bottle of water is 1.50 and customer gives me $2.00, change should be .50 cents) and the close drawer message does not show up like it should. If my employee prints a receipt it shows all correct change etc. Can someone please help me with this. This is not good since my employees need to know how much to give back. This has happened 5 times yesterday and 4 times today so far. Thank you for the help.

Chris
 
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