E6096 & E3713 on verify

[peeky1323]

Hi,

I previously had some database corruption stopping jobs. I fixed that (with this forums help) by running the dbcheck and keybuild tools. Then I got NT SCSI errors. Disabled the Tape drive in Windows which solved that (thanks ARCserveGuru). Now after a few days of 100% complete backups I am getting the following on verify:

E6096- Media Error [ABSL:2030 CMD:8h]
E3713- Unable to read from media

I only get these messages once, then the verfiy carries on for a little while and then the backup job stops with a "Failed" status.

I am running Win2k Server SP2, ARCserve 2000 SP3 (soon to be SP4), HP LTO 9 slot autoloader. I was thinking firmware on the tape drive shoudl be updated but this used to work fine.

Does anyone have any ideas please?

Thanks,

Matt

 

[jabus]

Try cleaning the tape. If that does not work, it is possible that the tape itself is bad.

 

[peeky1323]

Thanks.

Sorry should have mentioned that I have cleaned the drive, and this happens on many tapes. New and old.

Thanks,

Matt

 

[jabus]

If the drive is under warranty, see if you can get it replaced--or at least serviced.