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E4500 sees internal disks as disabled and is there redundant power?

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bi

Technical User
Apr 13, 2001
1,552
US
My company has received an E4500 back from a customer, who wiped the two internal disks. I am now trying to install a new operating system on those disks and got to an error message saying the disks were disconnected.

The board that holds the disks has an amber light on the side where the disks are, but a green light on the side where the two SCSI connections are. There is nothing on those SCSI connections. Do I have to terminate those connections, even though the disks are inside the board?

prtdiag gives me this info about the board with the disks:

Detached Boards
Slot 7
State: disabled
Type: Disk
Info: Disk0: target 14, disk 1: target 15.

I am in the process of resetting so I can do a probe-scsi, but was wondering if anyone has run into this?

Also, there is only one electrical plug on the system, but the prtdiag says it has redundant power. How can this be, if there is only one electrical connection?

 
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