E3406 error after applying QO15579.CAZ

[sherryp]

We are still getting E3406 Unable to file (filename)EC=Sharing Violation) after applying QO15578.CAZ.

We can backup all other directories and files but get the eror on a shared directory which contains pdf files.

If we run a backup only the directory containing the pdf files we get a 100% backup.

Can anyone help with this?

 

[ramdaus]

Hello
Make the job engine to logon as ARCserve system account. Also, check the 'use lock mode if deny write fails' and 'retry immediately' option. Check the permission in the .pdf file folder. Hope this would help.

thanks