E2T not responding

[pandabear1]

I am having trouble after installing an E2T card in slot 2 on the under side of the main card in a MXe III running 6.0
When I go into Hardware compute cards I get not responding.

What I have done is give the E2T card in slot 2 a static IP, changed the scope and added options 66 and 67 as per the tech handbook, rebooted the system and the same response.
I did follow the tech handbook on this but must be missing something.

Any assistance would be appreciated.

 

[Lundah]

What I have done is give the E2T card in slot 2 a static IP

If you could provide more detail on how you did this, it would be helpful. I assume you gave the E2T a static assignment in the DHCP server, yes? What device is providing DHCP on the network? Do you see a valid lease in the DHCP server for the E2T's MAC address? Have you done a Wireshark trace to verify the E2T is sending the DHCP request, and a response is coming from the DHCP server?

 

[pandabear1]

I did give the E2T card a static in the DHCP Static IP form, I gave it 192.168.1.5, if I go back into that form I do see the program of the E2T card
I do not see a lease.
I can do a Wireshark but would I see anything if in the Hardware Compute form the system doesn't recognize a card is even there?
I have done Wireshark traces on sip by doing a tcpdump on, what would I do to see if the E2T is sending a DHCP request?

thanks for your prompt reply on this.

 

[nytalkin]

check the bootline on the e2t. Its needs the same info as the RTC

NO GOOD DEED GOES UNPUNISHED!

 

[Lundah]

The E2T needs a valid IP before you can connect to it to check the boot options.

If you're using the Static IP Address Assignment form in the 3300, make absolutely sure your MAC address matches and it's entered in the correct field. You may have to crack open the chassis again and double check the sticker on the processor board.

For a Wireshark trace, you should be able to just hook up to one of the LAN ports and run on the wired ethernet adapter of the PC, you'll look for DHCP packets between the MAC addresses of the E2T and your DHCP server (in this case the 3300's RTC processor).

 

[pandabear1]

I do see the card now, because I don't have any IP phones on this MCD the DHCP server was disabled so enabled and I see it now. I should have looked there, thanks for your help guys.

 

[danramirez]

why don't you program a static address to the E2T and forget about the dhcp providing network params to it?

Follow procedure on technician's manual under: Programming E2T via Debug Cable or Secure Telnet (Page 295 MCD6.0)

Don't pay any attention to the debug cable, just do a secure telnet to 2007 wait until the e2t reboots and stop the boot process as you would do with the rtc. Enter values as in table 54.

it's easy and it always work.

regards,

Daniel




Programming E2T via Debug Cable or Secure Telnet
Use the settings in Table 54 below to program the E2T using a debug
cable. The debug (Tapi) cable is an RS-232 serial cable with a PS2
connector at one end and a DB9 connector at the other.
For the MXe and MXe Server, connect to the controller through secure
telnet to port 2007.
Tip: Use this section only if you already have a debug cable, and only if you
are directed to do so by Mitel Technical Support.
Table 54: Debug Cable E2T VxWorks Settings
Prompt Value Note
boot device motfcc or qefcc
on the MXe III
Boot device is Network.
Note: The MXe III accepts motfcc
but automatically converts it to
qefcc on the next system reboot.
processor number 0 Not used.
host name bootHost
file name /sysro/E2T8260 Boot location and file name.
inet on ethernet (e) IP address and subnet mask (hex)
for controller E2T (for example,
134.199.63.11:ffffff00). Obtain it
from your IT administrator.
inet on backplane (b)
host inet (h) IP address of controller RTC.
Note: System IP for MXe Server
gateway inet (g) IP address of the end user’s default
gateway for the 3300 ICP (must be
outside the DHCP range).
user (u) ftp
ftp password (ftp) @
flags (f) 0x0 Fixed IP address (0x40 used on
E2T for DHCP).
target name
startup script (s)
Page 1 of 2
296
3300 ICP Technician’s Handbook
Configuring External DHCP Settings for E2T
You must reserve an IP address for the E2T on the DHCP server; assign
options 66 and 67 on the external DHCP (Windows NT) to E2T reserved IP
address. During installation of the 3300 ICP you will manually enter a static
IP address on the RTC card. The E2T card will send a DHCP broadcast to
obtain an IP address from the DHCP server. The DHCP server (internal or
external) must be enabled to supply a free IP and option 66 and 67.
In the following procedure examples
• IP subnet for the 3300 ICP network is 10.10.18.0
• RTC (static IP) is 10.10.18.4
• E2T (reserved by DHCP scope) is 10.10.18.58.
To reserve an IP address for the E2T on the external DHCP server:
1. Highlight the Subnet 10.10.18.0 in the DHCP server DHCP Manager
- (Local) window.
2. Click Scope and select ADD Reservation.
3. Enter the IP address and MAC address of the E2T. The MAC address
is found on the MAC Address label on the rear panel of the ICP. Use
the MAC Address label that refers to “E2T MAC” “Slot 1”.
4. Click Add.
To add options 66 and 67 to the E2T card IP address:
1. Highlight the Subnet 10.10.18.0 in the DHCP server DHCP Manager
- (Local) window.
2. Click Scope and select Active Leases.
3. In the Active Leases dialog box, highlight the reserved IP address
and then click Properties.
4. Click Options in the Properties dialog box.
other (o)
Note: This procedure applies to all controllers except the MXe/MXe Server.
Table 54: Debug Cable E2T VxWorks Settings (continued)
Prompt Value Note
Page 2 of 2

http://www.hatkana.com

http://www.wtelecom.com