E2T Date / Time Stamp

[619Tech]

I am troubleshooting an intermittent call quality issue with a customer's network admin. While comparing his network analyzing logs with the 3300 logs, I see Dropped Packet logs, but the date/time stamp is 1970. Is there a configuration setting we missed?

MXe Server
10.2.0.26_2

23979 Info 2012/Jul/16 09:53:20 MOBILITY Hot Desk : 7121 logged in at 3371
23978 Info 2012/Jul/16 09:53:17 MOBILITY Hot Desk : Login of 7121 at 3371 initiated
23977 Info 2012/Jul/16 09:44:52 Device Detection An IP device, with DN 2680, registered at CDP L2 MAC address Not Supported, CDP L2 Port Not Supported, CDP L2 IP Address:
23976 Info 1970/May/08 06:39:42 E2T/E2tSp IP Network Dropped 6.11 percent of Packets from phone 192.168.1.95
Total Rx: 246 Lost=16 maxLossBurst=1
1 in a row: 16
2 in a row: 0
3-5 in a row: 0
6-10 in a row: 0
11 or more: 0
23975 Info 1970/May/08 06:39:09 E2T/E2tSp IP Network Dropped 2.50 percent of Packets from phone 192.168.1.95
Total Rx: 2786 Lost=71 maxLossBurst=2
1 in a row: 53
2 in a row: 9
3-5 in a row: 0
6-10 in a row: 0
11 or more: 0
23974 Info 1970/May/08 06:38:06 E2T/E2tSp IP Network Dropped 3.58 percent of Packets from phone 192.168.1.95
Total Rx: 16287 Lost=604 maxLossBurst=9
1 in a row: 294
2 in a row: 96
3-5 in a row: 20
6-10 in a row: 7
11 or more: 0
23967 Info 2012/Jul/16 09:38:48 MOBILITY Hot Desk : 7047 logged in at 3124
23966 Info 2012/Jul/16 09:38:45 MOBILITY Hot Desk : Login of 7047 at 3124 initiated

 

[IrwinMFletcher]

First off, I don't know how to set it.

The reason however is that since it's an MXe Server, the call control is running on the APC card, not the RTC/E2T card, so setting the normal system time would only set it on the APC, you may have to manually set it on the RTC/E2T. Dunno.

Having said that, all is not lost. Just take the date/time that you started the system (time now minus the uptime), from there, just add the time from time 0 (Jan 1, 1970).

 

[619Tech]

I was just in another system (MXeIII) and saw the same time/date stamp issue. The plot thickens...

 

[bobcheese]

i think there is a shell command to set the date/time on e2t. Will see what i can find

 

[619Tech]

I would rather it clock from NTP like the RTC, but if that is not possble I'll take the shell command if you can find it bobcheese, THX!