E1056 - Buffer begin at chunk errors - ASNW 7.0

[TheLad]

Guys

Ever since we added a second tape drive to one of our backup servers, we have begun to get the error above. The exact error is as follows (taken from the log file):

E1056 Invalid file header [] signature=b126b0f
27-Jun 04:23:37 123 Recover file SENLM\LINK\SEDSP.NLM
27-Jun 04:23:37 123 Buffer begin at chunk 36273
27-Jun 04:23:37 123 Buffer begin at chunk 36274
27-Jun 04:23:37 123 Buffer begin at chunk 36275
27-Jun 04:23:37 123 Buffer begin at chunk 36276
27-Jun 04:23:37 123 Buffer begin at chunk 36277
27-Jun 04:23:37 123 Buffer begin at chunk 36279
27-Jun 04:23:37 123 Buffer begin at chunk 36280
27-Jun 04:23:37 123 Buffer begin at chunk 36281
27-Jun 04:23:37 123 Buffer begin at chunk 36282
27-Jun 04:23:37 123 Buffer begin at chunk 36284
27-Jun 04:23:37 123 Buffer begin at chunk 36286
27-Jun 04:23:37 123 Buffer begin at chunk 36287
27-Jun 04:23:37 123 Buffer begin at chunk 36288
27-Jun 04:23:37 123 Buffer begin at chunk 36288

This only happens during a compare. I have changed the RSHOTS and WSHOTS settings to 30 (as per a TID I saw on the CA website) and I have also set the Buffers to 30 in TAPESVR.CFG

Anyone got any more ideas? The tape drives are the same by the way. -----------------------------------------------------
"It's true, its damn true!"
-----------------------------------------------------

 

[LolaRed]

I also get page after page of the "Buffer begin at chunk ####" during compare. I sent my own help cries to several tech forums and received no response anywhere.

I have only one tape drive (Hp DLT 70e) and this message appears in the log when (in my backup job) I choose to compare the first 10MB of each session using Arcserve 7 for Netware. The message stops appearing in the log when I create a job and have it simply scan headers instead of comparing the first 10MB.

I guess I assume that the compare function sends packets at a different speed and the tape drive is not dealing well with it?

Hope this points you in the right direction.

 

[LolaRed]

One more thing. Out of 5 servers (all Netware), only one is using a Netware Agent. That's the one that displays the "Buffer begin at chunk" errors in the backkup log. The servers with no agent running do not show this error. So the problem is directly related to the Arcserve Netware Agent (in my opinion anyway).

 

[LolaRed]

Hey, maybe that new Netware Agent patch just out will fix this problem too. I put the patch on yesterday. I'll create a job using the Compare function tonight & see what happens.

 

[antepante]

Now I got this problem on a brand new ARCserve 9 (NetWare 5.1). It’s patched with QO35631, QO35628 and QO37211.

Is this an ARCserve agent or ARCserve server issue?
And how did you solve it?

Regards
/Andreas