Hi All,
I´ve upgraded an CS 1000S with 3 MG Rel 4.5 to an CS 1000E CPPM CS Rel 5.5. The CS 1000 E/CC6/Call Pilot/Sigserver are working fine.
But the E1 Line Side Card, which was normally controlled by an Nortel MPS 500 System, can´t be controlled from the MPS. The analog Sets are IDLE MSB LOG OUT, I see that the MPS try to LOG IN the Agents, but they are still logged out. I Login an "real" analog Sets to the same Queue via FFC LILO and it was logged in. I have installed the MGC LW AH19, which works normally fine, also the newest Deplist etc. I have two E1 Line Side Cards in different IMPG´s.
I´ve rebuild the 1000S and the IVR works fine, so I think it wasn´t a problem with the MPS...
Does someone have the same problem or a solution for my problem ?
Thanks a lot for your help !!!
I´ve upgraded an CS 1000S with 3 MG Rel 4.5 to an CS 1000E CPPM CS Rel 5.5. The CS 1000 E/CC6/Call Pilot/Sigserver are working fine.
But the E1 Line Side Card, which was normally controlled by an Nortel MPS 500 System, can´t be controlled from the MPS. The analog Sets are IDLE MSB LOG OUT, I see that the MPS try to LOG IN the Agents, but they are still logged out. I Login an "real" analog Sets to the same Queue via FFC LILO and it was logged in. I have installed the MGC LW AH19, which works normally fine, also the newest Deplist etc. I have two E1 Line Side Cards in different IMPG´s.
I´ve rebuild the 1000S and the IVR works fine, so I think it wasn´t a problem with the MPS...
Does someone have the same problem or a solution for my problem ?
Thanks a lot for your help !!!