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E1 crc errors on 2400ICS

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phadobas

Technical User
Jul 30, 2005
612
US
Hi all.
I have an ICS with many DRU-s at remote locations, all connected to the ICS 2400 via E1, using the proper DAIA interface cards. The E1-s are carried to remote sites via fiber multiplexer. This has been installed in the last millenia (no joke) and have been bullet-proof. However, the multiplexer is now aging and has been discontinued and in this day and age, everything is IP. So I have purchased a set of E1-over-IP devices and having the hardest time making them work. The main problem I run into is at the pbx side, when I connect an E1 into this tdmoip device I get crc errors on the DAIA card in the switch, and the DRU at the remote site can barely maintain sync.
One of these devices can handle 16 E1 ports. I managed to get 2 E1-s hooked up in a stable manner and thus running 2 DRU-s now for 2 weeks without problem. However, when I connect the 3rd E1 on the pbx site, not only do I have crc errors on this E1, it also generates crc errors on the 1st 2 working E1-s.
This tdmoip device has dual 48vdc power supplies, and I noticed that if I unplug one of the power cords, the first 2 E1-s also become flaky. My biggest attention is on some possible grounding problem. The pbx, the equipment rack and the tdmoip device are all grounded properly. The power plug for the tdmoip device has 3 prongs, +, -, and ground and I'm thinking all is grounded properly. But not sure. There are settings on teh DAIA card I played with as well: pad settings for wiring lenght between pbx and tdmoip device, there is a switch to specify if I'm using 24awg x-connect wire for E1 or coax, there is also a switch for some grounding setting. I think I tried all possible combination of all the above discussed settings - to no avail. The manufacturer of the tdmoip device swears they tested it fully before shipping it to me. But for the life of me, I can't go beyond 2 E1-s. My IP connection is gigabit between the 2 sites, with qos configured properly, so I don't have bandwidth problems (2xE1 is only around 5mbps anyways). The manufacturer is now sending me another set to try (I ordered that one with AC power supplies) But I have to wait a week or two before that arrives.
Meanwhile, anybody has any bright ideas?
 
A shot in the dark would be clocking.

Where are each of the links getting their clocking from?
 
Well, there is almost nothing about clocking between the interface card in the phone system and the DRU at the remote site. The only reference I found is the circuit card manual that says the PCM light goes red on the interface card "when a failure of of clock supply from the DRU has been detected". So, from this, I understand that clock signal is coming from the DRU at the remote end.

The you check the IP mux manual about clocking. At both the local site and at the remote site, you can set "timing" mode to one of the following: adaptive, local or loopback. They don't say which one does what. They provide a few recommended combinations and a few not-recommended combinations, but I've tried all an none made a difference.
 
Sorry but you have exhausted my expertise in this matter (not that I have much 1st in only on these)! however what is the actual alarm output, I could run it through the 2400 alarm interpreter and see if we get more information! Mind you it was written for the IMG/MMG range so it might not help!
 
Below is the dftd output. The LEN range for the E1 card is 031040-031077.



SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A402 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A402 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-O DIGITAL LINE FAILURE
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A402 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A403 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:38
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-O DIGITAL LINE FAILURE
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A404 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-O DIGITAL LINE FAILURE
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A407 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-O DIGITAL LINE FAILURE
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A407 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-P DIGITAL LINE RESTORE
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A403 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A403 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A401 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-N DIGITAL LINE WARNING
FLAG LAND BASE JUN 15 11:39
LP02-1-ACT
1: A403 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 16-L I/O PORT LINE RESTORE
FLAG LAND BASE JUN 15 11:40
LP00-1-ACT
1: 0100 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000


SYSTEM MESSAGE 13-P DIGITAL LINE RESTORE
FLAG LAND BASE JUN 15 11:40
LP02-1-ACT
1: A402 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000
4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000
7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000

DFTD END 12/06/15 11:40

 
Sorry the old alarm decoder only works with single digit alarms so I can't enter the 13!

It would be a case of get the manuals out and decode it manually and I don't have these manuals to hand at the moment. I will try and get to it over the next day or two if you can wait.
 
Ok so just rembered I have a soft copy of the ICS manuals.

Problem is there isn't a 13-N or 13-O alarm listed! Is it possible the system has been upgraded?
 
JMX manual shows a 13-N alarm

The first hex pair is the Len
Don't forget the need to convert to binary b0 being right most bit!
b0-b4: Group No.
b5, b6: Unit No. (0-3)
b7: MG No.
0/1 = Even numbered MG/Odd numbered MG

The second hex pair is rhe fault

b0-b4: Kind of Fault (HEX)
00 = -
01 = Frame alignment loss PCM down
02 = Bit error rate is over 10-6
03 = Slip is detected
04 = -
05 = Dch down
06 = Multi-frame alignment loss
07 = -
10 = -
11 = Frame alignment loss PCM down (frequently)
12 = Bit error rate is over 10-4
13 = Slip is detected (frequently)
14 = Opposite office alarm is detected
15 = -
16 = Multi-frame alignment loss (frequently)
17 = Frame alignment loss PCM down (continuously)
18 = Multi-frame alignment loss (continuously)

So From what I am seeing we are back to clocking and having consulted with a colleague we are of the opinion that the system will provide clocking (why have the system try to deal with multiple clocks) and this appears to be clock related!

Hope this helps!
 
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