Macoladownunder
IS-IT--Management
This post may be a little overdue, but I thought it was worth mentioning for your reference.
In late June, we travelled to California to commence our quest for E-synergy - install and implement with our consultants.
Unfortunately, we found several bugs with the integrator from Macola to E-synergy. This was a surprise to several people at Exact and resellers (which, in itself was a surprise to me..and I have only been dealing with Exact for a short time), but trust us as users to find problems when we didn't need them.
Without listing them all, please be aware that as at June there were some. If you need specifics, please respond and I will get back to you in detail.
But I must add, Exact came through in getting them through their programmers for us while we were in California and we left the USA only a day or so behind where we wanted to be at the conclusion of our trip.
More notably, there is a user in Tek-Tips ('canimp') who, if she was not already married, could have my children after her outstanding performance in getting us through this problem. She knew the buttons at Exact to push and worked (along with our resellers) long hours from her home well after midnight - without alcohol. She is the goddess of E-synergy and caring for us as a client.
We are now full steam ahead with E-synergy and the integrator works fine on a nightly basis. It is going to be such a powerful tool for our company and the Board is most impressed.
We now have something great to show the Inaugural Aussie User Group meeting next week.
MacolaDownUnder
Aussies using Macola
In late June, we travelled to California to commence our quest for E-synergy - install and implement with our consultants.
Unfortunately, we found several bugs with the integrator from Macola to E-synergy. This was a surprise to several people at Exact and resellers (which, in itself was a surprise to me..and I have only been dealing with Exact for a short time), but trust us as users to find problems when we didn't need them.
Without listing them all, please be aware that as at June there were some. If you need specifics, please respond and I will get back to you in detail.
But I must add, Exact came through in getting them through their programmers for us while we were in California and we left the USA only a day or so behind where we wanted to be at the conclusion of our trip.
More notably, there is a user in Tek-Tips ('canimp') who, if she was not already married, could have my children after her outstanding performance in getting us through this problem. She knew the buttons at Exact to push and worked (along with our resellers) long hours from her home well after midnight - without alcohol. She is the goddess of E-synergy and caring for us as a client.
We are now full steam ahead with E-synergy and the integrator works fine on a nightly basis. It is going to be such a powerful tool for our company and the Board is most impressed.
We now have something great to show the Inaugural Aussie User Group meeting next week.
MacolaDownUnder
Aussies using Macola