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E-mailed Outlook Contacts view as e-mail form

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RickySRicardo

Technical User
Jun 26, 2002
7
US
I recently had to reinstall Win95 on my machine. Now I'm not able to view Contacts e-mailed to me as a contact form, i.e., they don't open up on a Contact "card". Rather,when received, it only shows up as a plain text e-mail message, with the Contact name as the subject and no address, phone #, etc.
I tried e-mailing one to myself - it inserted on my e-mail as a Contact (with the Contact icon), but showed up as an attached e-mail (with the envelope icon). BUT - my standard attached v-card opensas a Contact just fine! I've tried all the settings I can think of, no change. Tried re-installing Outlook 98, no change.
Anybody have suggestions?
 
As a follow up to this issue, I've experimented and found that it ONLY occurs with Outlook attachments, i.e. Contacts, Calendar, Notes, Tasks. All other attachments including Word, Excel and v-card are received in their normal format.
Sure hope someone has some ideas!
 
Yes, there is a little trick to this and this applies when someone is sending a contact form to you and when you are sending to someone as well.

You have to use the option "Always send to this recipient in Microsoft Outlook Rich text format" otherwise all you get is text message.

If you are sending a form to someone listed in your personal address book then right mouse click on the entry and select properties and you should see the check box on the bottom of the SMTP tab e-mail properties window.

If you are sending to a contact that you are selecting from the Outlook Address Book then right click and select properties to open the contact form and then right mouse click on the e-mail address and select properties.

Of course you only want to use this option when the recipient is also using Outlook. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
Thanks for the help, but it didn't work. I just sent a Contact to myself, and it still inserts as a Contact, goes out and comes back as an e-mail form, with the Contact's name as the e-mail subject, and any notes on the Contact as the message body of the "e-mail".
I checked with a buddy, and he also receives them as "e-mail" forms, rather than Contact cards.
 
I want to be sure that you are not just changing the e-mail editor to RTF in lieu of using the option mentioned previously.

If you are using the option I can send you a test message to see if you get the contact form. Let me know. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
"Send Options" button doesn't work - gives me a message that 'MicroSoft Exchange: per recipient options could not be set. This recipient has no options specified'

Also, under the SMTP Internet Mail tab the "Always send to this recipient..." box is not checked, but is not useable (grayed out). Again, I used my own PAB entry to check this on & send to.
 
This was my bad...I was making an assumption that you were using an Exchange server but it sounds like you are not.

If this installation is for IMO then you will probably have to use the Forward as VCard option.

Open the contact form for the person you want to send and then click the ACTIONS menu and then on Forward as VCard. See if this works for you. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
I am having a very similar issue. I'm using Outlook 97 with Exchange 5.5
When I right click on a name in my contacts folder and select forward it appears as a folder attachment in an email.
When I double click on the folder it opens up as a plain text email message.
If I send it to someone they recieve the contact fine but if someone sends me a contact it appears as a folder.
I've had this issue with another user and I ended up reinstalling Office 97 which is not fun and I'm sure there is a much simpler solution.
 
I don't believe Outlook 97 provided vCard support natively to the application. I remember that Microsoft later came out with a vReader application to provide support but I don't beleive it was full support as what came out later in Outlook 98. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
Outlook 97 perhaps does not have a vcard reader but you are suppose to be able to forward contacts in a vcard like form.
It's working for everyone else and was working for me but now it's not.
 
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