I am following the upgrade instruction to the tee. I installed version 9 on
the server to a new location, launhed utilities, then cancelled, in order to
install SP #2. I now launch utilities and in the product validation, I get an
error in 1 of our 15 databases: Unable to get extended version info for
product 949 (field service). We don't use this, nor did I install this. Why
is it trying to update a product we do not use, nor did I select during the
9.0 install?
the server to a new location, launhed utilities, then cancelled, in order to
install SP #2. I now launch utilities and in the product validation, I get an
error in 1 of our 15 databases: Unable to get extended version info for
product 949 (field service). We don't use this, nor did I install this. Why
is it trying to update a product we do not use, nor did I select during the
9.0 install?