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Dynamics 9 upgrade and field service error

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Luvsql

Technical User
Apr 3, 2003
1,179
CA
I am following the upgrade instruction to the tee. I installed version 9 on
the server to a new location, launhed utilities, then cancelled, in order to
install SP #2. I now launch utilities and in the product validation, I get an
error in 1 of our 15 databases: Unable to get extended version info for
product 949 (field service). We don't use this, nor did I install this. Why
is it trying to update a product we do not use, nor did I select during the
9.0 install?
 
I've been searching through my notes and can't find them, but we also had this error.

I believe the solution was to remove all references to the Field Service module in the dynutils.set and then give it a try. Also remove from dynamics.set.

barb
 
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