DVD-ROM, Will Not Play

[codyscott4]

G’day,
In my COMPAQ Presario, Model S4020WM, WIN XP, I Installed a DVD-ROM. Restarted the computer, Win XP Identified that I had installed a new device, I went to device Manager, the DVD-ROM was there, no conflicts, said it was operating properly. I tried to play a DVD, get a message that says there is no DVD in the drive. I reinstalled the driver, get the same messages. Have I missed something? Thank you.

P. S. There is 3 sets of jumper pins, I tried each position, restarting after each change. The power indicator light comes on each time as well.

 

[ski]

Make sure all of the drive's cables are securely connected.
If ok, then connect a different power lead to the drive.
If no luck, then install a different known working IDE cable.
If still no good, then see if the drive works in another system. If not, then it's probably bad.