DVD ROM will not list files

[radrick55]

When I logon to my domain I cannot read the files on my DVD ROM drive, but when I logon to the local machine the drive functions normally. Does anyone know which setting needs to be changed?

Thanks in advance

 

[gavm99]

When you say "cannot read files" do you mean that the DVD ROM doesn't appear in My Computer?

Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk

 

[radrick55]

The drive appears with the disc label in My Computer, but double-clicking on the drive produces no result. If you choose EXPLORE, the desktop appears in a window. If I put in an audio CD it plays fine.

 

[gavm99]

So the disc you are putting in - is it a CD or a DVD?

What happnes it you try a standard CD - like an Office installation CD?

Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk

 

[radrick55]

Whether CD or DVD, if it has data files on it it will not list the contents. I tried a retail program CD and the result is the same. I tried a Vista DVD and autorun worked, but I still could not explore the contents.

 

[gavm99]

Ok, you mentioned this problem only occurs when you log on to the domain. What account are you using?


Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk

 

[radrick55]

I log in as a domain admin and administrator on the local machine.

 

[gavm99]

Ok, can you try this please?

Create another administrator account and then log onto the server using this new account - does the drive now work as it should?

Thanks.

Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk

 

[radrick55]

OK, I created a new user and added the user to the same groups. That user can access the drive contents normally AND the original user can now do so as well!! Why?

 

[gavm99]

Hi,

I was expecting it to work at the new user as I thought it would be something which is corrupt in the administrator profile which is causing the problem, however with it now working for both users this blows this theory out of the water.

Either way, I'm glad it now works.

Thanks.

Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk