I am putting together a new computer. After installing XP (and third party device drivers), all of my devices were present. In particular, both my CDRW and DVD/WR drives were present in the device manager.
After installing all of the Windows updates, the DVD/RW drive is no longer in the device manager. It does appear to the BIOS, so this is probably not a hardware problem.
I did find this recommendation:
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot
I found the key, but I saw nothing that looked like 'UpperFilters and LowerFilters'.
Would you please offer a suggestion.
----
Gerry Roston
gerry@pairofdocs.net
After installing all of the Windows updates, the DVD/RW drive is no longer in the device manager. It does appear to the BIOS, so this is probably not a hardware problem.
I did find this recommendation:
Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot
I found the key, but I saw nothing that looked like 'UpperFilters and LowerFilters'.
Would you please offer a suggestion.
----
Gerry Roston
gerry@pairofdocs.net
