DVD Archiving

[mrnoisy]

We are archiving calls to DVD. The archive process creates a 100MB tar file periodically and then writes it to the DVD. The periods between these writes are inconsistant (approx every 1 to 1.5 hours) and during these period the archiving process doesn't appear to do much.

Does any one know what determines how regularly it writes these files to DVD and whether or not the period length can be changed?

 

[biglebowski]

By default it archives every 1 hour or 100MB or whichever is sooner. You can change these settings in recorder manager.

When I was born I was so suprised I didn't talk for 18 months

 

[mrnoisy]

biglebowski, thank for your reply. We are using ContactStore Communication Manager (CSCM) 7.7.3 under RedHat Enterprise Linux 3 update 8. I do not know where and could not find the recorder manager you mentioned. Can you tell me how to run/start recorder manager?