I would like to know if someone could help with this.
We have Microsoft sql database,
We are creating reports for Helpdesk and difference groups.
When the Helpdesk forward a call to a group there is date time detail associate with that action how sometime calls can be forwarded from group to another groups
I want to know how to calculate the time that call spent on that group.
I know with VB it’s easy to do.
Thanks..
We have Microsoft sql database,
We are creating reports for Helpdesk and difference groups.
When the Helpdesk forward a call to a group there is date time detail associate with that action how sometime calls can be forwarded from group to another groups
I want to know how to calculate the time that call spent on that group.
I know with VB it’s easy to do.
Thanks..