Our new administrative assistant somehow duplicated client information in Approach so now I have 2 records for several clients. All the information for the client is linked ny social security #. I did a find using find assist - duplicate records. It will find all 3 records for Joe Smith but if I delete one, the other two are automatically deleted. I can't change anything on one record to make it unique without the exact same changes occurring in the other two records. How can I delete the duplicate records?
Thanks,
Dean
Thanks,
Dean