Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Duplicate Not Ready Reason Codes in ACCS Agent desktop

Status
Not open for further replies.
Rajasree

Rajasree

Technical User
Feb 17, 2015
1
KW
Hi,
I have deleted some Not Ready Reasons and created again with same names by changing only the code numbers. When agents try to select from their Agent desktop, they see two entries with the same name in the drop down list for each newly created codes.
Can any one help me to fix this issue? it is ACCS 7.0.

Thank you
 
Status
Not open for further replies.

Similar threads

Thresa
  • Locked
  • Question
Referencing Thread902-1542109 HECI Codes
Replies
0
Views
71
Thresa
Thresa
m_r
  • Locked
  • Question
Force Update Some Users' Passwords in AVAYA Aura
Replies
1
Views
192
Westi
Westi
G450
  • Locked
  • Question
BCM 450 not dialing local 10 digit number on a PRI
Replies
0
Views
76
G450
G450
shan_ali
  • Locked
  • Question
Need pdf meridain manual in which simple ld operation mentioned.
Replies
1
Views
94
ipohead
ipohead
Houdini9881
  • Locked
  • Question
Avaya G450 Modules not coming up by default
Replies
3
Views
101
Sean655
S

Part and Inventory Search

Sponsor

Back
Top