Dummy extensions? 2

[verland]

How does one set up dummy extensions? Is it a cool trick or do you just use numbers from the end of your setup space?

I'm stuck somewhere w/o my books.... I found some old posts talking about them but not really how to set them up.

Thanks!

 

[gregarican]

What are you going to use it for? For example I setup an adjunct and it sits unused with nothing plugged into it. Then I can use that phantom number as our voice mail conversion number with group calling members serving it.

A phantom number is an extension that just sits unused to the best of my knowledge. Since there are usually lots of adjuncts on most systems sitting unused I typically employ them for this purpose.

 

[verland]

I want to be able to dial a number that isn't really a phone, but has several phones in prim. cover of that number.



Ah, ok. So I was qausi-right; If that's the case then is it wise just to start from the end of setup space (or whatever your number plan is) and pick one? That way it doesn't bogart a number that might become a port on an expansion later...


Thanks again!

 

[franke]

verland, your qausi-qausi right. Phantom numbers are used for a variety of reasons. Lets say you have a Sales person who is never in the office, but has a voice mailbox that they need to access and that people in the office need to transfer calls to. In this case, you would use a station adjunct and renumber it to coincide with your extension plan. This way, you do not use any actual 'physical' hardware to accomplish your goal.

 

[gregarican]

Adjuncts do work pretty well since most sites don't have many of them actually in use. Here we have salespeople who don't have dedicated phones. But we assign them an adjunct extension with voice mail coverage. That way these folks can be directly dialed and the caller will be popped into the corresponding voice mailbox.

 

[verland]

Thanks all, I set up some unused MLX ports for what I wanted and everything's great.

Seems like a waste of ports tho... I was genuinely suprised when it didn't work on a vacant setup space number (a number that doesn't have a physical port present) but I guess thats how it is. I forgot exactly what error I ran into, it wouldn't let me label it, or assign it to prim. cover, or something.

Oh, for some of Definity's 'type 2500' extensions!

 

[gregarican]

Why don't you use an adjunct extension? That way you won't waste a "real" MLX port. If you are reading a system printout and are looking at an 8-port MLX card, for example, you will see the ports 1 through 8 for the MLX ports and then ports 21 through 28 for the adjuncts. Unless you really have MFM devices plugged into these adjuncts they are probably unused.

 

[verland]

dangit, you are right I read about those once and forgot. I'll do a printout someday and play with it, it's working fine enough for now. Thanks again.

But just curious, since I don't have the adapter to print built yet are the mystery MLX board numbers on setup space somewhere? what makes them usable?

Oh yeah, that is the cheap/free fiend again. S/he always makes up recognizable names. I managed to shelve the poison pen this time and just flagged it instead.

 

[ken07734]

keep in mind if you use an adjunct for coverage and forwarding it will not respnd like an actual mlx. primary will not work unless you have an actual extension hooked up, adjuncts are good for phontom mailbox's you can renumber to a did and cover to vm. say for instance you want have a phantom ring on a mlx to cover it, it will go straight to vm and never ring unless you have a real phone tucked into the back room with the ringer off.