Dumb forwarding problem

[Ehobbs]

Hi all,
I've got a 3904 that I just can't get to forward. I'm not worried about FNA or HUNT, just simple forwarding. I've done this a thousand time but this one has me frustrated.

Anything look wrong here?

Thanks,

Ed



DES X
TN 024 0 03 14
TYPE 3904
CDEN 8D
CUST 0
KBA 0
FDN
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 3
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FND HTD TDD HFA GRLD
MWA RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC
CPND_LANG ENG
RCO 0
HUNT
LPK 4
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
DNDR 0
KEY 00 SCR 2860 0 MARP
CPND
NAME Suite F Desk
XPLN 12
DISPLAY_FMT FIRST,LAST
01 SCR 4051 0
02 SCR 4050 0
CPND
NAME DR.OO
XPLN 5
DISPLAY_FMT FIRST,LAST
03 SCR 4056 0
04 SCN 6891 0
05 DIG 1 60 V
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 16 2862
20 RGA
21 PRK
22 RNP
23 SSU 0000
24
25
26
27
28
29
30
31
DATE 30 MAY 2006

 

[Nortellian]

try cls fna

 

[Ehobbs]

Isn't FNA just for forward-no-answer? I just want to be able to forward on demand with the forward key.

Thanks,

Ed

 

[Nortellian]

fna is forward no answer so forget that. If external try cls cfxa. If internal what is the error

 

[Ehobbs]

I'm not getting any errors, just a ring-no-answer. The forwarding just never happens.

Ed

 

[Ehobbs]

Sorry, just to clarify.. I'm just trying to forward to an internal extension.

Thanks,

Ed

 

[Nortellian]

number needs to be marped to phne if you are not talking about the key 0 number

 

[Ehobbs]

Key 0 is the only one I'm worried about.

Ed

 

[Nortellian]

When in doubt out and rebuild the phone. Make it like every other phone that works. Make sure it is not user error. Make sure you can forward your phone to the number.

 

[acewarlock]

Have you tried calling 2862 to see if someone answers it?

when you forward the phone, is the forward light lite?

Flashing is for programming the number steady is for forward call.

 

[johnpoole]

i still add fna to class, and make sure marp is turned on in your switch.. key 0 will forward, the others will not.. hard forward is a subset of forward no answer..

john poole
bellsouth business
columbia,sc

 

[Ehobbs]

The mystery deepens..

I added FNA and now the set will forward. However, the set it is forwarding to is itself forwarding to VM (an ActiveVoice system). Since the first set does not have a mailbox the call is being defaulted to our attendant. Is it possible to do this kind of 'nested' forwarding? Set A forwards to set B which then forwards to its VM.?

Thanks,

Ed

 

[johnpoole]

in the cls of the target set, sfa allows secondary forwarding, sfd turns it off

john poole
bellsouth business
columbia,sc

 

[acewarlock]

FNA = Call Forward No Ans to the number AT FDN

CFW 16 2862 = When activated the phone will forward
calls to ext 2862

If you just want to Call Forward your phone to ext 2862, just hit the CFW KEY twice and it will ring on 2862. This is NOT CALL FORWARD NO ANSWER , This it a hard forward to ext 2862

 

[lamasu]

Is this the only set built with this ext?. Although it says MARP, I have had cases where another set was built with the same number at a later date and that new set becomes the controlling unit (MARP) even though it is not. I have also seen cases where the order of the TN's (assuming that ext. is on multiple TN's)dictates which set actually does the forwarding.

 

[acewarlock]

That happens when MARP is not turned on in CDB.

I've asked a few questions and I still don't have any answers.

 

[3Sixty]

I am pretty sure for the manual call forward the key can be disabled in LD 15 on the RDR data. Is the key working?

Marshall

http://www.nortelsupport.net

 

[Ehobbs]

okay... Did you ever fix a problem and when you're done you're not sure what you did to fix it?

I out'ed the set and rebuilt it from scratch and now everything is working.

Thanks for all the help. Without access to resources like these I'm not sure how I would ever get this 'mystery machine' to work.

Ed