Dumb A&% User Choked Exchange

[hmills]

A user sent an 11mb e-mail to 500 recipients today. Needless to say, it has choked our server and bandwidth. Here lies the problem. I am unable to delete the messages from the queue in System Manager. If I try to delete them through Explorer, I get an error saying that the file is in use. I have stopped all Exchange services and used explorer to delete them from the queue. There are usually 20 or so eml files to delete. But as soon as I restart the services the queue receives more of the same message. To futher complicate the issue, the mdbdata drive is filling up with transaction logs. Close to being out of disk space. Any recommedations on killing this e-mail?

Thanks

 

[Marcs41]

Stay away from Explorer in Exchange, you are going to create bigger problems then you have now!
Stop the SMTP service and use the system manager like you did.
If need be, pull out the network cable to have it stall and fail on sending, you can the enumerate and delete (with SMTP service running of course)

Marc
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