I have been working on a large install and have an issue I can't figure out. We have a main office with a UCx 450, A Digium PRI gateway and a PRI Trunk. We also have a large branch office with a UCx 50, a Digium gateway and a PRI trunk. This is set up as a fail over so in the event our network bridge or the 450 would go down everything at the branch office would fail over to the UCx50. That part was easy enough but what I am specifically having an issue with is how to tell the sets at the branch office to use it's PRI/Digium for their outbound calls.
I didn't want to have to resort to different outbound codes for each location if I don't need too as they don't need to use them now except "9" for an outside line on their current BCMs.
Inbound and outbound all work OK but whenever the branch office phones make a call they tend to use the main office PRI instead of their own.
What am I missing, wouldn't think this would be that difficult but I can't find the answer I'm looking for.
I didn't want to have to resort to different outbound codes for each location if I don't need too as they don't need to use them now except "9" for an outside line on their current BCMs.
Inbound and outbound all work OK but whenever the branch office phones make a call they tend to use the main office PRI instead of their own.
What am I missing, wouldn't think this would be that difficult but I can't find the answer I'm looking for.