Replaced Old Inter-Tel system this weekend and running into issue.
We have 4 ports coming of an ASM8 that are recieving 8 DID's The max server is looking for DTMF tones to direct the faxes to the correct inbox.
We have all T-lines built and assigned to ring only on the 4 analog ports, but all faxes on all 8 DID's just go to the general box.
I know I have to supply DTMF tones somehow but not sure if the BCM400 has this ability and were to implement.
Their old system was you would send a fax to 5551212 and then their Phantom Extension would supply DTMF tones of 212 to send to the correct inbox.
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Any thoughts. Or am I SOL.
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We have 4 ports coming of an ASM8 that are recieving 8 DID's The max server is looking for DTMF tones to direct the faxes to the correct inbox.
We have all T-lines built and assigned to ring only on the 4 analog ports, but all faxes on all 8 DID's just go to the general box.
I know I have to supply DTMF tones somehow but not sure if the BCM400 has this ability and were to implement.
Their old system was you would send a fax to 5551212 and then their Phantom Extension would supply DTMF tones of 212 to send to the correct inbox.
\
Any thoughts. Or am I SOL.
Support Our Troops