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DTMF over SIP bcm 400 4.0

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BCMTinkerer

Technical User
Feb 20, 2008
110
US
i am trying to pass DTMF over SIP to a 3rd party decice.
I dial the device but once connected i can not press buttons to navigate.

Any thoughts
 
Have you tried pressing the star or hash button once connected to enable tone dialling. I thought that was a feature that used to exist on Norstars?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
Have you tried pressing the star or hash button once connected to enable tone dialing. I thought that was a feature that used to exist on Norstars?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

If it's working, then leave it alone!.
 
We had the same issue sort of, any way what fixed ours was changing the following in element manager.
IP Trunks\SIP Trunking\Global Settings: RFC2833 Dynamic payload 120
The "default" on a BCM50 is "0" which disables this feature. Changed to 120 which is the recommened value and now our DTMF tones work. By the way the "default" value on a BCM450 is 120 so no issues.

It's a phone system, NOT a clock!
 
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