DTMF on SIP Trunks BCM50

[donavasq]

Hello Everyone,

I've installed days ago a BCM50 Release 3.0 with SIP trunks connected to a provider. The calls can be terminated and originated with no problem.

Our problem is that we are trying to use the Auto Attendant on those trunks but at this moment it cannot be used because once we press any key it doesn't recognize the tones and the recording keeps on running.

On the IP Trunks Settings on the Telephony Resources Tab, the 'Ignore in-band DTMF in RTP' option is un checked.

Please, let me know.

Thanks

 

[acewarlock]

You should be ablr to send DTMF, call a phone off your switch and see if you can both pass DTMF to each other.




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[tnphoneman]

Analog trunks or PRI. Sounds like an answer supervision problem.

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[tnphoneman]

DUHHHH SIP trunks.... Still sounds like the far end CO is not getting answer supervision from your carrier.

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.

 

[1Healy44]

Just a thought, Nortel confirmed a known problem with T-Mobile and AT&T cellular phones on the 3.0 not being able to get past the AA. You get a message saying that ext doesn't exist. They don't have an answer for it yet.